We offer complete custom Internet survey fielding services to meet the needs of professionals who understand and work with research.

These services are perfect for research professionals and other clients who provide the survey instrument they would like to "put on the web". We take care of the programming and hosting and e-mail administration as necessary.

Customized Look

The look of our surveys can be customized to meet your organization's requirements. This is what we call "the private labels" option. We work together with you to incorporate the colors and logos and general web design that you require. So the survey can look like it comes from you, another company you work with or for, or us. The choice is up to you. Return to top.

Features and Functionality

Unlike more limited web-based survey services, Prophis is able to offer the full-range of web-based survey research features and techniques required to conduct methodologically rigorous and valid research.

Some of the features we offer that set us apart from others are:

• ability to incorporate text, as well as visual (e.g. web advertising, visual stills) and audio content (e.g. radio advertising spots, spoken text, music)
• the ability to ask all question types, incorporating grids, multiple response, open-ends -- you name it
• question/answer randomization that allows reduction of order bias
• question skipping based on responses that maximizes question relevance to respondent
• question "piping" that facilitates the incorporation of answers from previous questions in future questions
• real-time question logic and consistency checking that ensures data are "clean" upon submission
• real-time respondent quota-setting capability that ensures representativeness of sample Return to top.

Data Handling Capabilities

To maximize effectiveness in working with your organization, Prophis can accomodate your requirements when it comes to passing information and data back and forth.

To be precise, we can import data in both ASCII fixed and delimited formats. We can also directly import question and answer text created with Ci3 Sawtooth Software of scanned with the Remark Office OMR system. Our data can be exported to you in a variety of ASCII delimited formats. Both surveys and survey output can be delivered as SPSS readable files, should you wish to conduct in-depth independent analysis on your data.

In short, we work together to find the ways to that work best for you! Return to top.

E-mail Administration

When the project design requires survey invitations to be administered over the Internet, we can employ our superior and professional e-mail administration services.

Whether our e-mail administration requires that we interface with samples from our client's database, our own source, or that of a third party, the invitations we send to survey participants are professional and personalized. For extra control and security, we can also offer a range of options that incorporate survey passwords.

We conduct follow-up according to your requirements, to optimize participation, and to minimize annoyance to visitors. And whether your project requires contacting a relatively small sample, or thousands of potential respondents per hour, we can handle it. Return to top.

Managing the Research

We program, test, administer, and monitor our surveys using an advanced software and web-hosting solution. Our surveys are served from a secure web-server environment. Data are downloaded and maintained off-line by Prophis after they are collected.

We take pride in providing personalized on-going follow-up to the small fraction of survey respondents who experience technical problems or who have other issues with the surveys.

After the study is fielded, Prophis has at its disposal the full arsenal of data control, transformation, and analytical procedures and capabilities that allow us to accommodate all of the requirements of your research project. Return to top.

Reporting the Results

We can customize and generate banner tables and graphics just as you would like them. And when speed of obtaining results is of the essence, Prophis can offer an interactive web-based reporting tool that allows clients to see frequencies and cross-tabs up-to-the-second throughout the project.

We are also able to deliver to you insightful reports to meet your needs. These range from summary banner output to full-length reports with text, tables and graphics that detail your findings with clear interpretation, conclusions and recommendations. Return to top.